01.Information we collect
When you submit our contact form, we collect the name, email address, phone number (optional), service of interest, and the message you provide. We may also collect technical information such as your IP address, browser type, device type, and pages visited — collected automatically by our server and hosting provider for security and aggregate analytics.
02.How we use your information
We use the information you submit to respond to your enquiry, schedule appointments, send requested follow-up information, and improve our services. Technical information is used to maintain the security and reliability of the website. We do not use your information for unrelated marketing without your explicit consent.
03.Cookies and tracking
This website uses essential cookies required for core functionality (e.g. remembering your language and theme preferences). We may use privacy-respecting analytics to understand aggregate visitor patterns. We do not use third-party advertising or cross-site tracking cookies.
04.Third-party services
Contact form submissions are delivered to our inbox via Gmail's email-sending service. This is used solely to transmit your submission to us and does not retain it for other purposes. The website is hosted on Vercel; standard server logs may be processed for security.
05.Data sharing
We do not sell, rent, or trade your personal information. We share information only with service providers that help us operate this website (such as our email and hosting providers), and only when required by law, court order, or to protect the rights and safety of our patients, staff, or the public.
06.Data retention
We keep contact-form submissions for as long as necessary to provide our services and maintain accurate clinical records, or as required by Indian law. You can request that we delete your enquiry record at any time using the contact details below, subject to any legal retention requirements.
07.Your rights
Under the Digital Personal Data Protection Act, 2023 (India) and applicable law, you have the right to access, correct, update, or request deletion of your personal information; to withdraw consent; and to lodge a complaint with the Data Protection Board of India. Contact us using the details below to exercise any of these rights.
08.Children's privacy
Our website is not intended for children under 18 to provide personal information directly. If a child wishes to enrol in a course or receive treatment, a parent or guardian should make the enquiry on their behalf. We do not knowingly collect personal information from children without parental consent.
09.Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect the most recent change. Material changes will be highlighted on the homepage or by direct notice where appropriate.
10.Contact us
If you have questions about this Privacy Policy, or wish to exercise any of your rights, please reach us at varmaclinicaram@gmail.com or +91 93630 55758. Postal address: Aram Varma Clinic, Chennai, South Tamil Nadu, India.